Support for the homeless

for change

charity status


Administrator Volunteer

Tasks and Responsibilities

  • To assist with administration for Cool to be Kind working closely with a nominated director to review policies and the governance documents of Cool to be Kind
  • To manage some of the areas for the online shared drive for Cool to be Kind, in particular the policies and risk assessments.
  • To assist with research in all areas of Cool to be Kind projects and initiatives
  • To manage the Directors/Trustee diary, and meetings and will be responsible for agendas and minutes circulation to members

Education and experience

  • Proficient understanding of Microsoft Office (Excel & Word);
  • Have key skills and experience in administration.
  • Good communication skills both written and verbal.

Key Competencies and Skills

  • A self-starter able to work independently and as a team; 
  • Planning and organising; 
  • Information collection and management; 
  • Problem solving; 
  • Attention to detail; 
  • Decision-making skills; 
  • Proofreading and checking skills; 
  • Communication skills; 
  • Excellent time management skills. 

Other requirements

You will need your own computer/laptop with internet access; A voluntary commitment to attending a Cool to be Kind monthly meeting (evening, approx. 2-2.5 hours in length) is requested. Attendance to this meeting is not mandatory, however, the meeting is to update and share developments and progress of Cool to be Kind with other members of the Cool to be Kind team.

Commitment Length of appointment

We are looking for individual/s to initially consider a six-month commitment to this role with the intention of the role being extended.


We are hoping that you will be able to commit to anything between 4-6 hours per week. But this may vary depending on projects and events and what work is required to be completed at that given point. We ask that you take responsibility for managing your time to ensure all tasks are completed for that week. Working flexibly is great so long as, where possible if we have a deadline that you can help us hit it.

In return for your dedication and commitment, you will receive

  • Exposure to the third sector;
  • Opportunity to help shape the future of Cool to be Kind and be part of tackling homelessness within our community.
  • Should you choose to move on in the future we will provide you with written references detailing your contribution and our gratitude for the work that you will have done through helping us achieve our aims.


Remote, but being based in (or near) Chelmsford is preferred.

Probationary Period

The successful candidate will have a one-month probationary period, this is to ensure that it’s the right fit for both you and us.

Throughout the first month, we will have regular check-ins to discuss how you are doing, to offer/receive feedback and to provide any support needed.


Please complete our volunteer application form and email it and your CV to Please also include the value that you would add to our organisation. Successful applicants will be contacted to be invited to an informal chat over zoom or teams.

End Date

This position remains open while advertised. Applicants will be shortlisted and contacted for interviews. Interviews will be held in person or remotely (Zoom or similar).